Privacy Policy

Effective Date: March 11, 2026
Last Updated: March 16, 2026

FastSupport.io (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information when you interact with our website or submit a form:

Name and business name
Email address
Phone number
Business information you provide in our audit request form
Website usage data (via cookies and analytics tools)

How We Use Your Information

We use the information we collect to:

Respond to your inquiry or audit request
Schedule and confirm appointments
Send appointment reminders and service-related communications
Improve our website and services
Comply with legal obligations

SMS / Text Message Communications

If you provide your phone number and opt in to receive SMS messages from FastSupport.io, you agree to receive text messages regarding appointment confirmations, appointment reminders, and service updates. Message and data rates may apply. Message frequency varies.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. To request help, reply HELP.

How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information with trusted service providers who assist us in operating our website and delivering our services (such as scheduling and CRM platforms), solely for the purpose of providing those services to you. These service providers are contractually obligated to keep your information confidential.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies

Our website uses cookies to improve your browsing experience and to analyze website traffic. You may disable cookies in your browser settings; however, some features of the website may not function properly without them.

Advertising & Meta Advanced Matching

We use the Meta Pixel (also known as the Facebook Pixel) on our website to measure the effectiveness of our advertising campaigns and to deliver relevant ads to people who have visited our site. As part of this, we use Meta’s Automatic Advanced Matching feature, which sends hashed (encrypted, one-way) versions of customer data — such as email addresses and phone numbers — to Meta Platforms, Inc. This hashed data is used solely to match website visitors to Meta user accounts for the purpose of attributing conversions and improving the relevance of ads shown to you on Facebook and Instagram.

This data is transmitted in a hashed format and cannot be reversed or used to identify you directly. Meta’s use of this data is governed by Meta’s Privacy Policy. You can opt out of Meta’s use of your data for ad targeting at any time via Meta’s Ad Preferences.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. You may request deletion of your personal data at any time by contacting us.

Your Rights

You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, please contact us at the information below.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

FastSupport.io
Email: support@fastsupport.io
Website: https://fastsupport.io